British Telecom

‘British Telecom’ also known as BT has a customer faced website which allows customers to order various products that BT Business provides.  We support application for BT also provides services which covers their integral part and handle business customers for greater UK & Ireland.

.

Client Brief:

BT is one of the world’s leading communications services companies, serving the needs of customers in the UK and across the world, where they provide fixed-line services, broadband, mobile and TV products and services as well as networked IT services. In UK, they are the leading communications services provider, selling products and services to consumers, small and medium sized enterprises and the public sector. Also, sell wholesale products and services to communications providers in the UK and around the world.

Our Solution:

We developed customer facing website for BT, More than 50 Million pounds worth order are placed through the application each year and we process the whole order journey. We used Adobe Experience Manager (AEM), a comprehensive content management tool for the large enterprise sector. Also we help BT Business with infrastructure support and dev support.

Journey with BT:

The team started working for BT from 2008 and has been doing great until today. With a very high performing service record for years, BT team in Brain Station-23 is already into BT’s good book. Still, the team is supporting BT to grow their business even bigger & better with time.

BT BUSINESS WEBSITE

ONLINE ORDER JOURNEY

Features

Website and portal
Pay a bill
Access email
Track an order
Most popular products
Features of the month
Case study
Events for businesses and others
Products
Solutions
My account
Small business solutions
Corporate solutions
Business forums
Find local sales people
Contact sales and support

Technology Used

CMS: Adobe Experience Manager
Front End: AngularJS
Back End: Java